Air India Confirms the Data Breach Which Impacts 4.5 Million Passengers Data

Air India admits the data breach, said SITA's Passenger Service System (PSS) was hacked

Air India admits the data breach, they said SITA's Passenger Service System (PSS) was hacked and compromised the personal data of about 4.5 million passengers they notified after 3 months of the breach in a statement


Story Highlights

  • Air India says data breach impacts 4.5 million former passengers
  • They received notification from SITA PSS on 25.02.2021 and made an announcement on 19th March 2021
  • The breach involved personal data registered between 26th August 2011 and 3rd February 2021

What is SITA PSS?


SITA is a Switzerland-based technology company that managed the data of Air India passengers, they notified of the data breach on 25.02.2021, as per sources their Passenger Service System was hacked which impacts 4.5 million passengers data

When the incident happened?


As per their statement, the incident took place on 25th February, on 19th March they made an announcement on their website

they notified their customers on what type of data being compromised


What type of data compromised


The data contains name, date of birth, contact information, passport information, ticket information, Star Alliance and Air India frequent flyer data, and credit card data. and they said no passwords or CVV details are compromised